The Voice of Every Citizen

AI-powered civic engagement platform empowering citizens to build better communities through streamlined municipal complaint management.

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Complaints Resolved
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Cities Covered
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Hour Support

Powerful AI-Driven Features

Experience the future of civic engagement with intelligent automation and real-time tracking

AI-Powered Email Agent

Claude AI reads your complaint and generates professional, formal emails tailored to the right municipal authority.

Smart Auto-Routing

Automatically maps complaints to relevant departments based on location and issue type for faster resolution.

Under Progress

Live Complaint Dashboard

Personal dashboard to track all complaints in real-time with status updates and progress monitoring.

Coming Soon

Smart Notifications

Get instant alerts when complaints are acknowledged, forwarded, or resolved through multiple channels.

Mobile-First Design

Fully responsive platform that works seamlessly across all devices for maximum accessibility.

Transparency & Security

Complete transparency with secure tracking of every step in your complaint journey.

How CivicSoul Works

Simple steps to make your voice heard and create positive change in your community

1

Submit Your Complaint

Fill out our simple form with details about your civic issue. Upload photos, add location, and describe the problem clearly.

2

AI Processing & Routing

Our Claude AI analyzes your complaint, determines the relevant department, and creates a professional email automatically.

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Department Notification

The formal email is sent to the appropriate municipal department with all necessary details and documentation.

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Track Progress

Monitor your complaint status in real-time through your personal dashboard. Get updates via email and SMS.

Real Impact, Real Results

See how CivicSoul is transforming communities across India

Street Light Revolution

In Gurgaon, 200+ street lights were repaired within a month using CivicSoul's efficient routing system.

200+ lights fixed

Water Crisis Solved

Helped resolve water shortage affecting 5000+ families in Noida through coordinated complaint management.

5000+ families helped

Waste Management Success

Streamlined garbage collection complaints across 15 societies, improving cleanliness ratings by 80%.

80% improvement

About CivicSoul

Empowering citizens to build better communities through AI-powered civic engagement

Bridging Citizens and Government

CivicSoul has established partnerships with municipal corporations across India, creating a seamless communication channel between citizens and government departments.

  • Direct integration with municipal systems
  • Real-time status updates from departments
  • Automated escalation for delayed responses
  • Performance analytics for better governance
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Active Citizens
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Partner Cities
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Issues Resolved
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Avg Response Hours

Get in Touch

Have questions, suggestions, or need assistance? We're here to help you make your voice heard

GitHub Community

github.com/RajanSita

24/7 Support

Always here to help you

Ready to Make a Difference?

Join thousands of citizens using CivicSoul to improve their communities

Start Your Complaint

ByteArchitects Group

VIPS New Delhi • IBM Summer Internship
Group Members
Rajan Web Developer
Ayushi Kapoor Concept & Research Lead
Gagan Jha AI Developer
Samadrita Mukherjee Presentation & Visual Lead